FAQs

Need Help? We want to give you the best buying experience possible on the Internet.

Find the answers to Frequently Asked Questions at WOW Awesome World Online Store.

 

 

CONTACT US 

Usually we answer your questions from 1 to 2 working days.

 

 

SHIPPING & DELIVERY 

 

Shipping Methods, Delivery Time and Cost

 

The shipping methods (delivery time and cost) we have are in the next link:

http://awesomeworld.co.uk/pages/shipping-cost


If you wanna buy with Free Shipping go ahead!
If you wanna buy with International Tracked Shipping (EMS) or Express Shipping (DHL, UPS, TNT), there are few things you should know:
- The cost of this shipping method is for each item
- There are some products in what we don't deliver with those methods. So, if you want to buy with these methods just contact us to confirm that it's possible.

If after the delivery time of the delivery method you choose you don't receive the item we are unable to help you. It's from your responsibility to follow the item and their updates during those delivery time. After that we can't support the customer.

 

Worldwide Shipping

 

We do worldwide shipping through Standard Shipping, International Tracked Shipping and Express Shipping.

Worldwide Shippping means that we ship to all countries in the world. However, if you want to confirm that we ship to your country we are very happy to help you! Contact us through customerhelp@awesomeworld.co.uk

   

Processing Time

 

If you still not received an email with your tracking number is because the status of your order is still in processing, it means that we're busy getting your order together ready to be sent out.

Our average processing time is between 1 to 7 days. If you are with shortly time you can contact us to know exact what is our processing time to the item you want.

You'll receive an email when we send your order to you, which will include a tracking number.

 

 

PAYMENT

 

You don't need to have a paypal account to make the purchase from us.
With Express Paypal Checkout you can simply use your Credit Card like Master Card, Visa, American Express...

If you don't have any credit card, you can do an international bank transfer to us.

Create a Paypal account is optional. Select that you want to pay with paypal and then follow the steps:
  1. First choose "Pay with my credit or debit card". 
  2. Next, fill everything.

 

SIZES

 

Every product that we got have a size guide. The size guide is different from product to product.


What we recommend is that you measure yourself. Compare your measures with the size guide that the product you want has in description and next you can choose the size.


You should not select the size that you usually wear but you should choose according to our size guide.

 

 

 

 

If you have any questions or just want some advice drop us a message using the 'contact us' button and we will be glad to help. 

 

 Focused on pleasing our customers,

Our Wow Awesome World team,